MailChimp
If you’re using Mailchimp with a free account, you’re limited in some important ways—especially when it comes to segmentation and advanced audience targeting. Here’s what you can and can’t do, and a few workarounds if you’re trying to email a segment without upgrading:
Free Plan Limitations (as of early 2025):
- You can’t use advanced segmentation (like combining conditions, using tags, purchase behavior, etc.).
- You can only create one audience (list).
- You can tag contacts, but using tags for campaign targeting may be limited.
- Email sends are capped per month and per day.
What You Can Do:
1. Use Basic Filters in Campaigns
- When creating a campaign, you can select a “Group or new segment” and apply basic filters:
- Example: Contact rating, sign-up source, or tag (if allowed).
- This lets you send emails to a portion of your audience even on the free plan.
2. Use Tags Manually
- Go to your Audience > All contacts.
- Tag the people you want to email.
- Create a campaign and choose send to tag (if your free plan allows this—some older free accounts do, some newer ones might not).
3. Export and Re-import (manual segmentation)
If tags/segments are blocked:
- Export the contacts you want to email (filtered by criteria).
- Create a new tag in your audience.
- Re-import them and assign that tag during import.
- Then send to that tag.
4. Use Groups (if available)
- Groups are different from tags and might be available.
- You can create group categories like “Interest” or “Type of customer” and assign people to them.
- Then target the group via campaign.
Workaround Example (No Paid Plan, Want to Email a Segment):
- Go to Audience > All contacts.
- Use the filter tool to narrow down your segment (e.g., only contacts from a specific location or tag).
- Export that segment as a CSV.
- Re-import them with a new tag (like “Segment_April2025”).
- Create a campaign and send it to the “Segment_April2025” tag.
Constant Contact
If you’re using Constant Contact instead of Mailchimp, the good news is: segmenting is a bit easier, even on the lower-tier plans.
Here’s what to email a segment in Constant Contact—paid or non-paid:
Basic Segmentation in Constant Contact (Even on Free Trial or Core Plan):
1. Use Lists
- Constant Contact is list-based.
- So the easiest way to “segment” is to create a new list and add the relevant contacts to it.
- Then send your email to that list.
2. Tag Contacts
- You can tag contacts based on behavior, interest, or manual criteria.
- During campaign creation, you can choose to send to contacts with a certain tag.
3. Create a Segment (Dynamic Filter)
- Go to Contacts > Segments > Create Segment.
- Use filters like:
- Contact details (location, tags, source)
- Engagement (opened last X emails, clicked a link)
- Date added, etc.
- Save that segment, then choose it when sending an email.
4. QuickSend from Contact Search
- If you just want to send a campaign to a handful of people quickly:
- Search for them by name, tag, or criteria.
- Select them.
- Use the QuickSend option to fire off a recent campaign.
Workaround If Segmentation Feels Too Limited:
If you don’t have access to advanced filtering on your plan:
- Export the filtered contacts.
- Create a new list or tag.
- Import them with that tag or into that list.
- Send your campaign to that new list/tag.
Tip:
MailChimp and Constant Contact lets you resend to non-openers, A/B test subject lines, and use automation (on higher plans), so even basic segmentation can go far when paired with those tools.