Transitioning to a new website is an exciting journey, but it also comes with the challenge of making sure your team is comfortable with the new tools at their disposal. At Worship Times, we understand that every new staff member brings unique needs, and we’re committed to providing tailored training to help everyone thrive. Here’s how we facilitate a smooth onboarding process for your team, so they feel equipped and confident in managing your website.
With every new Worship Times partner, we kick off our collaboration by providing direct online training that is customized specifically to your website and its features. This isn’t just a one-size-fits-all approach; we take the time to understand your unique needs and the specific functionalities of your site.
At the end of your project, we host a comprehensive meeting with your team to walk through the entire website. This session covers how to edit various elements, manage content, and utilize key tools effectively. To make this even easier, we record the entire training session. If a team member can’t attend or if a new staff member joins later, you can easily share the recorded video, so that everyone has access to the same foundational knowledge.
As your ministry grows and/or changes, so too will your staff, leadership, and volunteers. To facilitate these transitions, we offer FREE training for any new website administrators. This provides that everyone stepping into these roles has the knowledge they need to succeed right from the start.
In addition to personalized training sessions, we provide a series of “Getting Started” videos. These short, informative clips are designed to help newcomers quickly familiarize themselves with the website’s functionalities and workflows, making the onboarding process smooth and efficient.
While our support team is always available to answer questions, we recognize that some situations require more in-depth training. That’s why we maintain a vast library of documentation, which includes both video tutorials and written instructions. If you ever find yourself searching for information that’s out-of-date or missing, simply reach out to us—we’re dedicated to updating and expanding our resources to meet your needs.
We know that everyone has their preferred learning style. For some, direct one-on-one video help is the most effective way to grasp complex topics. Over the years, many partners have opted for extended, in-depth training sessions.
Additionally, shadowing has become a popular option. This approach allows new staff members to either watch us perform specific tasks on the website or receive guidance as they navigate the site themselves. This hands-on experience can significantly boost their confidence and competence.
As ministry needs change and grow, know we can help. If there is something your website is not currently set up to do, we can help make that happen. We often hear, “I wish our website could do [insert need]!” We CAN offer a solution or solutions to add those needed tools. Just let us know what it is. Let’s set a meeting and dream together of all the solutions we can offer your ministry to make your site and communications the best it can be.
At Worship Times, we believe that equipping your team with the right tools and knowledge is essential for success. As new staff members come on board, we’re here to ensure they have the training and support they need to navigate your website confidently. From personalized online training and comprehensive documentation to one-on-one video sessions, we’re committed to finding the approach that works best for you. Let us know how we can help, and let’s make this learning journey as smooth and effective as possible!
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